Free quotes and artwork help on every project

About Us

A small studio with a serious thread habit.

Threadhouse started in 2014 with one embroidery machine in a Portland garage. Today we’re a team of 28 — designers, digitizers and stitchers — making patches for teams, brands, clubs and uniforms.

Portland, Oregon · 12,000 sq ft studio & workshop

Work with us
2014Founded in Portland
28Designers & stitchers
60kOrders delivered
4.9Average rating

Our story

Built on one idea: show people the proof first.

Our founder, Maya Chen, spent years ordering patches for her rugby club and kept getting surprises — wrong colors, muddy text, edges that frayed. So she bought a machine and promised herself she would never ship a patch she wouldn’t wear.

That promise is still our only house rule. Everything else — the team, the machines, the 60,000 orders — grew from it.

  1. 2014One machine, one garage

    Maya buys a single-head embroidery machine to make patches for her rugby club.

  2. 2016First 1,000 orders

    Word spreads through local teams and breweries. We move into a real workshop.

  3. 2019Woven, PVC & chenille

    New machines and molds let us offer seven patch styles under one roof.

  4. 2022Team of 20

    Dedicated specialists so every customer has one person from quote to delivery.

  5. 202660,000 orders and counting

    Still proof-first. Still checking every batch by hand before it ships.

What we believe

Four values stitched into every order.

They decide how we quote, how we talk to you and what leaves the building.

Proof before stitch

Nothing goes into production until you’ve seen and approved it.

Straight answers

Clear quotes, honest timelines and advice even when it means a smaller order.

Craft over speed

We’ll suggest changes that make your patch look better, not just faster to make.

Less waste

Recycled thread options and right-sized runs instead of overproduction.

The team

The people behind your patches.

MCMaya ChenFounder & Creative Director

Still reviews the trickiest proofs herself.

DRDiego RamosHead of Production

Runs 18 machines and a very tidy thread wall.

AKAisha KhanLead Digitizer

Turns sketches into stitch files that sew clean.

TBTom BeckerCustomer Specialist

Your first reply, usually within the hour.

Inside the workshop

Equipment that keeps quality consistent.

18Multi-head embroidery machines
400+Thread colors in stock
3Laser cutters for custom shapes
100%Batches inspected by hand

Recycled polyester thread and plastic-free packaging on request.